The following questions address how workers’ compensation benefits and medical treatment are handled when a workers’ compensation insurer becomes insolvent.
GIIP makes every reasonable effort to ensure that eligible workers' compensation benefits continue with as little disruption as possible following an insurer's insolvency. However, the continuation of benefits may depend on the timely transfer of claim files, records, and other necessary information from the insolvent insurer or its Receiver.
While GIIP works to minimize interruptions, temporary delays may occur during the transition process. In addition, GIIP's review of the claim file may result in adjustments to the amount, duration, or availability of benefits, as required by applicable workers' compensation laws and regulations.
Claimants with questions regarding the status of their workers' compensation benefits are encouraged to contact GIIP for assistance.
Yes. If you are receiving medical treatment related to a covered claim, you should advise your healthcare provider to contact GIIP for information regarding authorization, billing procedures, and claim handling requirements. Providing your healthcare provider with GIIP's contact information can help facilitate the timely processing of medical bills and treatment-related inquiries.
If you have questions about covered medical treatment or provider billing, please contact GIIP directly for assistance.
Please contact GIIP for more information regarding the processing of workers' compensation medical bills.
Employers, workers' compensation insurers, healthcare providers, claims administrators, and other parties involved in the administration of a workers' compensation claim may be permitted to share protected health information as authorized by applicable federal and state laws. Such information may be exchanged when necessary to process, administer, review, or resolve workers' compensation claims and related appeals.
The use and disclosure of medical information in connection with workers' compensation claims are subject to applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), as well as any relevant Georgia workers' compensation requirements. Individuals with questions regarding the sharing of medical information should consult their healthcare provider, legal counsel, or the appropriate regulatory agency for additional guidance.